Customer Service


Cancellations

We handle all cancellations on a case-by-case basis and request 14 days notice for any cancellations.

Ordering

Just placed your order and need to change or cancel your order?

 

If you need to change or cancel your order, please contact us immediately at hello@kindnesswarrior.com. All orders that have been cancelled before being processed/shipped will be refunded to your original form of payment. We are not able to cancel an order after it has already been processed/shipped. We can refund you after the order has been returned back to us.

Gift Cards:

Thank you for considering giving the gift of a Kindness Warrior Gift Card! You can purchase gift cards by emailing hello@kindnesswarrior.com
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees. Please note that we do not issue physical cards, out of respect for the environment. Thanks!

Wholesale Inquiries:

We are always looking to align with like-minded yoga studios, boutiques and independent shops. Please contact us at hello@kindnesswarrior.com for our wholesale package.

PRODUCTS

How do I care for my Kindness Warrior gear?

Our products are made with love therefore we ask that you care for them with love! Please kindly turn garment inside out, wash on delicate, cold cycle and hung to dry. Hand washing is best, but machine wash will not hurt them.  

GENERAL

Do you have your own store?

We are proud to be a small town Canadian business. Did you know our printer is only 15 minutes away from KW HQ? 

Although we don't have an official store we do have many retailers carrying our lines. Stay tuned for a store locator page.Thank-you for supporting local small businesses!

How do I stay up to date about news, sales, and new designs?

Please join our newsletter at kindnesswarrior.com. You can also follow us on Instagram at @kindnesswarrior or like us on Facebook at www.facebook.com/thekindnesswarrior. We love reposting our customers’ photos on Instagram, so please tag @kindnesswarrior or #wethekind on your photo to be considered.